Ajay Rambal joined LG Electronics India as an IT Infra manager. His 18-year stint at LG helped him transform from an IT infra leader to an evolved business IT leader. Rambal has in-depth knowledge on various aspects of business management, leveraging IT - both at strategic and tactical levels. He implemented several best-in-class, industry leading solutions such as a global single instance of ERP, LG CSNet, BI and SOMS, WMS, and CIC (Customer Interaction Center). All of these initiatives have been widely appreciated by the industry.